Frequently Asked Questions

LemoTV — also written Lemo TV or Lemo IPTV — is a premium IPTV service that streams 21,000+ live channels plus a huge library of movies and series over your internet connection, in up to 4K quality, on the devices you already own.

Yes. LemoTV is a genuine subscription service with real 24/7 support, secure SSL checkout and a $4.99 starter month so you can try it risk-free before committing. Streaming television over the internet is mainstream technology used by millions of households.

Streaming television over the internet is a widely used, mainstream technology. As a customer you're simply paying to access content through our app — using the service for personal viewing is straightforward.

Absolutely. LemoTV is built for viewers across Canada and the United States, with full Canadian and US channel lineups (CBC, CTV, Global, TSN, Sportsnet, ABC, NBC, ESPN and more) alongside channels from dozens of other countries.

No. There's nothing to install on your roof and no proprietary hardware to buy. If you have a Fire Stick, Smart TV, phone, tablet or computer with internet, you're ready to go.

A stable connection of around 15–25 Mbps handles HD comfortably, while 4K streams are smoothest at roughly 35 Mbps or more. A wired or strong Wi-Fi connection gives the best results.

Yes. LemoTV streams through a lightweight IPTV player app — we recommend IPTV Smarters Pro — that you install on your device and sign into with the login we email you. See our setup guides for platform-by-platform instructions.

On Android phones and TV boxes, install the player from the Google Play Store or side-load the latest APK, then sign in. On a Fire Stick, use the free Downloader app with code 250931. You finish by entering your LemoTV username, password and server URL.

There's no website dashboard — you log in inside your IPTV player app using the username, password and server URL from your welcome email. Lost them? Message support with your checkout email and we'll resend them right away.

Yes, Fire Stick is one of the most popular ways to watch LemoTV. Install the player via the Downloader app (code 250931), sign in with your login, and you're streaming in a few minutes.

Plans start from as little as $3.58 per month on the longer terms, and new customers can trial the full service for a single month at $4.99. Full details are on our pricing page.

It's a one-time offer for new customers that unlocks everything on one device for 30 days. There's no auto-renewal — if you enjoy it, you simply choose a longer plan afterwards.

Yes. We offer one, two and three-device plans so multiple people in your home can watch different things at the same time. You can upgrade at any point.

Never. You pay for the term you choose and there's nothing binding you beyond it. Renew when you're ready, or don't — it's entirely up to you.

You can pay by major credit or debit card through our secure checkout, or arrange your order directly with our team on WhatsApp.

Amazon Fire Stick, Android phones and TV boxes, iPhone and iPad, Apple TV, Samsung and LG Smart TVs, Windows PCs, Macs and MAG boxes are all supported.

Most people are up and running within about five minutes. Our step-by-step guides walk you through each device, and support can help if you get stuck.

We recommend IPTV Smarters Pro on most devices. You log in using the Xtream Codes API details we send in your welcome email.

As soon as your order is confirmed, we email your username, password and server URL — usually within a few minutes. Those are the details you enter into the app.

Over 21,000 live channels, plus more than 100,000 movies and 24,000 series on demand, all included in every plan.

We carry extensive Canadian, USA and UK lineups along with channels from dozens of other countries. If you want to confirm a specific channel, just ask us before you sign up.

Yes — boxing, UFC and MMA pay-per-view events are bundled into your subscription at no additional cost.

Channels stream in the best quality available, up to 4K Ultra HD where the source supports it, with the vast majority in crisp HD.

Absolutely. Alongside live TV, you get an enormous VOD library of films and series you can start any time.

Start with the basics: close and reopen the app, restart your device, and confirm your internet is up. Then check that your username, password and server URL match your welcome email exactly. That resolves the large majority of cases. If it doesn't, message us on WhatsApp — we're available 24/7 and can check your line directly.

Genuine outages are rare — we run at 99.9% uptime — so if everything has stopped working it's usually a local connection issue or an expired subscription. Restart your app and router first. If the problem is on our side, our support team will have the latest status and can confirm it in minutes.

Buffering is almost always down to the local connection. Try restarting your router, using a wired connection or moving closer to your Wi-Fi, and close other bandwidth-heavy apps. If it continues, message us.

Double-check that the username, password and server URL are entered exactly as in your welcome email, with no extra spaces. If it still won't connect, contact support and we'll sort it out.

This means your paid term has ended. Renew your plan and your existing login will reactivate automatically, keeping the same credentials.

WhatsApp is the quickest route — our team is available 24/7 and usually replies within minutes. You can also email [email protected].

Our customer service runs 24 hours a day, 7 days a week, including holidays. There are no call-back windows or ticket queues to wait through — message us on WhatsApp or email [email protected] any time and a real person will answer.